Effective Date: June 24, 2025
Platform: TokenRecovery.pro
Operator: BANKS ASSOCIATES, 103 Bishopsgate, London, EC2N 5AA, United Kingdom
At TokenRecovery, we are fully committed to assisting law enforcement agencies, regulatory authorities, and legal entities in combating cryptocurrency-related crime, including fraud, scams, money laundering, and theft of digital assets.
TokenRecovery operates in accordance with applicable laws and regulations in the United Kingdom and jurisdictions where we provide services. We maintain full compliance with:
Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) laws
Know Your Customer (KYC) protocols
General Data Protection Regulation (GDPR) and applicable data privacy laws
International Cooperation Treaties governing cybercrime, fraud, and digital asset investigations
We understand the importance of protecting users, financial markets, and victims of cybercrime.
Upon receipt of valid legal requests, TokenRecovery may assist with:
Transaction tracing and analysis
Account identification and verification
Wallet attribution and blockchain-based evidence
Preservation of data related to accounts, devices, or transactions
Expert support during active investigations or legal proceedings
Rapid response to urgent threats involving user safety or illegal activities
To ensure proper handling and protection of user data, TokenRecovery requires that requests from law enforcement include:
A valid legal instrument (e.g., subpoena, court order, warrant, or mutual legal assistance treaty (MLAT) request)
Clear identification of the subject (email, wallet address, username, or transaction hash)
A concise description of the nature and scope of the request
The name and contact information of the requesting officer or agency
Law enforcement or regulatory agencies may submit official requests via:
📧 legal@tokenrecovery.pro
📫 Or by registered mail to:
TokenRecovery – Legal Department
BANKS ASSOCIATES
103 Bishopsgate, London, EC2N 5AA, United Kingdom
We encourage urgent inquiries to be clearly marked as "URGENT – LAW ENFORCEMENT REQUEST" in the subject line.
In general, TokenRecovery will notify users of law enforcement requests involving their data unless:
The request includes a legally binding non-disclosure order
Notification is prohibited by law
There is a credible threat to the safety of an individual or investigation integrity
We honor preservation requests that comply with applicable laws. Data will be retained for up to 90 days, extendable by valid legal follow-up.
TokenRecovery cooperates with foreign law enforcement agencies in accordance with:
UK legal frameworks
International conventions and treaties
Interpol/Europol collaboration standards
Cross-border fraud and financial crime task forces
TokenRecovery reserves the right to assess each request individually and respond in accordance with our internal policies, applicable law, and user data protection obligations.
This channel is reserved strictly for law enforcement or regulatory inquiries. For all other matters, including user support, please contact:
📧 support@tokenrecovery.pro